Like many other businesses, the operator has had to adapt over the past few months to deal with the demand of home working and schooling.
“The significant investment in the refit of our store not only reaffirms our commitment to high street retailing, but to providing our customers the best possible in-store experience, based on global best practice design from our partners, Vodafone,” said Airtel Vodafone CEO, Sid Ahlawat.
“Covid-19 gave us many logistical challenges, but I’m pleased that some good news has come from these challenges in that we have worked closely with local company Ravenscroft to implement Vodafone global design standards and have recruited new staff members to work in the new store from the affected hospitality industry.
“Our network has seen large increases in demand over the last few months, but our local network team have worked tirelessly with our partners Nokia to ensure that keeping customers safely and confidently connected to friends, family and colleagues has been at the heart of everything we have done.”
The company recently increased its call centre capacity to cope with demand, as well as expanding its online services and increasing data allowances.
Customers won’t need an appointment to go to the store, but strict guidelines around social distancing will remain in place.