A local telecoms company has been certified as a ‘Great Place to Work®’ by a UK-based global accreditation body.

Sure said it is one of a small number of employers in the Channel Islands and Isle of Man to get the recognition.

The certification is awarded for good performance in two areas – an anonymous employee survey and a “culture audit”, which reviews the firm’s internal policies and environment.

To get the award, Sure needed to meet a “benchmark for a high-trust workplace”, it said.

​The company highlighted its focus on technical upskilling, as a core part of its workplace culture.

Over the last year, ​5,000 hours of training were completed by staff on various software platforms.

​The firm also highlighted its ‘111 Learning Pledge’, which gives employees dedicated time each week for professional development.

Sure staff have gained industry-recognised qualifications in cybersecurity, cloud adoption and emerging technologies, among other things.

A man and a woman in business suits.
Pictured: (L) Alistair Beak, Group CEO, and (R) Lucienne De La Mare, Sure’s HR Director.

​​Lucienne De La Mare, HR Director, said when staff feel empowered, it “translates directly into better experiences” for customers.

The certification was a “significant milestone” for the company, she said.

She added: “When colleagues feel supported, empowered and able to grow, they deliver their best – that translates directly into better experiences and greater value for our customers across the islands.”

Alistair Beak, Group CEO,  said investing in both skills and “next-generation technology” is central to the company’s long-term strategy. 

Mr Beak said: “This official recognition is a significant achievement for Sure. Earning this certification demonstrates just how deeply our people-first culture sits at the heart of our strategy. 

“Our continued investment in skills, wellbeing and next-generation technology is building an organisation ready for the future – one that delivers industry-leading connectivity for the communities we serve.”