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Customer Service Awards finalists published

Customer Service Awards finalists published

Friday 18 October 2019

Customer Service Awards finalists published


The finalists for the 2019 Sure Customer Service Awards have been published after more than 4,000 nominations were submitted over the summer.

Now in their ninth year, the awards see businesses, individuals and teams from Jersey nominated by the public for their commitment to delivering exceptional customer experiences.

Thousands of entries were received online and via an app, with more than 380 business, teams and individuals nominated.

This year, the awards include two new categories: 'Special Recognition’ will go to a team or business that has done something particularly impressive, while the ‘Outstanding Contribution’ will highlight an individual, team or business that has been consistently recognised for the excellent customer service that they provide.

Sure’s Chief Customer Officer, Charlotte Dunsterville, commented: “The Customer Service Awards highlight excellent customer experiences and recognise those businesses and individuals who go above and beyond and Sure is proud to be a part of celebrating their achievements.”  

Winners will be announced at a ceremony taking place at the Royal Yacht on 21 October.

All the finalists...

Best Service from a Sole trader

  • The Butchers Block
  • Forest Friends 
  • Bark Nouveau

Best Service from a Team

  • New Era Medical 
  • ATF Fuels 
  • Caring Cooks

Best Service from an Aspiring star

  • Cameron Elliot
  • Ryan Marett, HSBC
  • Ben Shield, JSSK

Best Service from an Individual

  • Will Highfield, Jersey Zoo
  • John McHardy, Golden Sands Hotel
  • David Hewitt, Gorey Post Office

Best Service from Digital innovation

  • Snap Design & Digital 
  • Quids In
  • Jersey Police

Best Service from Food & Drink

  • Beresford Street Kitchen 
  • Common Ground 
  • Bacchus Bar

Best Service from Leisure & Tourism

  • Jersey Food Tours 
  • Move It Referral 
  • Tourist Information Centre

Best Service from Accommodation

  • Hotel Cristina 
  • Golden Sands Hotel 
  • Somerville Hotel

Best Service from Travel

  • Liberty Bus 
  • British Airways check in team 
  • Wayte Travel Management

Best Service from Retail

  • Gorey Post Office (Sandpiper) 
  • Ransoms Garden Centre
  • Powerhouse JEC

Best Service from Professional Services

  • All Pets Veterinary Centre 
  • Acorn Enterprises 
  • Signtech

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