Claire Boscq-Scott is known locally for her customer experience obsession, she is joining once again the rank of the Global Customer Service Gurus by being voted #Guru5 on the GlobalGuru.org http://globalgurus.org/customer-service-gurus-30/
‘Wow, I am actually thrilled with the news, Claire says, being No 5 Customer Service Guru globally for the last two years, but also realized that I was the first woman on that list, I was lost for words, and that’s not like me! I am just so passionate about helping businesses to truly care for their employees and customers so they can deliver exceptional customer experience, being on that list will go a long way to share this passion further afield.’
Claire Boscq-Scott established her business in 2009 with more than three decades of customer experience expertise, she is a though-leader in the industry.
“Claire has been speaking on some big international stages over the last couple of years from Beijing to Kuala Lumpur, Manila to Mumbai, she brings a more holistic approach to businesses by encouraging to bring more care into what they do; enhancing environment, increasing employees’ engagement and customer loyalty through Caring Service Culture.
“The Brand has been evolving over the years, and now being able to help businesses through consulting, training and speaking on a global level is very exciting to continue to expand the business. I am still operating the local service offering, however I have a much bigger vision, not only to raise the standard of customer experience around the world but also to create a real Caring Culture movement, where leaders are becoming accountable for their people and their environment. Nurturing a truly caring service culture isn’t easy but it is the only way to have a thriving business, with happy employees, happy customers and happy bottom lines.’