Finalists announced for the Sure Customer Service Awards

Customer service professionals who have shown dedication and excellence in their roles have been chosen as finalists for this year’s Sure Customer Service Awards.

More than 9,000 nominations were received from members of the public online and via voting boxes, the most in the history of the awards.

After much debate, the judging panel agreed on the following finalists:

Self Employed Award

Debbie Duport, Dance/fitness teacher

Tracey Bougourd, A’dora Bubble Photography

Victoria Bebbington, Jute Adore Gifts

Aspiring Star Award

Aaron Mahy, Duke of Richmond Hotel

Georgia Harvey, Co-Op Pharmacy, Smith Street

Nick Youle, La Villette Hotel

Best Team Award

Printed

Vale Garage

Lloyds Bank, Alderney

Best customer service by an individual employee Award

Marion Le Friec, Lloyds Bank, St Martins

Sue Mather, B&Q

Chris Norman, gym instructor, Rocquettes Hotel

States/Public sector Award

Education, Sports & Culture events team for the Arts Seafront Sunday

Joe Hind, HSSD

States garden team for Island floral displays

Humble Volunteer Award

Paul Wheatley

Michelle Champion

Sara King

Best Service at a Visitor Attraction Award

Fort Grey

The Occupation Museum

Herm Island

Food, drink & Hospitality Award

White D’Or Restaurant

The OGH Hotel

Moores Hotel 

Best Service given to a Visitor

Wendy Wilson

Luke Duquemin

Mark Brockway

Best Business

7-Day Storage

Lloyds Bank

Perelle Butchers

The Sure Customer Service Awards, organised in association with the Guernsey Chamber of Commerce, aim to highlight and celebrate the contribution great customer service can make to a business’s success. The winners will be announced at a ceremony in Market Square on Thursday 7 July.

Sure customer experience director, Charlotte Dunsterville, said: “The standard of entries for this year’s awards has been exceptional which made whittling down the entries to just thirty finalists in ten categories a very difficult decision for the judging panel.

“The nominations spanned a diverse range of local professions and show that the Guernsey spirit of politeness, kindness and going the extra mile is experienced regularly across the island.

“The number of entries, which has surpassed previous years, shows how important good customer service is and how passionate islanders are about acknowledging it when they receive it.”