Friday 03 July 2020
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Client Director

Accounting Enquire


Hours:Full Time

Full Description

Description - The purpose of the Client Director role is, together with the other members of the senior leadership team, to lead the day to day client facing activity of the Jersey business ensuring this is aligned to, and promotes, the business strategy and culture. The Client Director will lead a trust and corporate administration team, working closely with a Client Manager who will manage the team day to day, focussing on the development, maintenance and growth of a portfolio of private and corporate clients ensuring high levels of client service.    Responsibilities - Leadership of an administration team taking responsibility for client relationships ensuring client service levels are high and that promises are met, acting as primary contact, attending meetings with clients and their advisors both in Jersey and, when required, within other jurisdictions; Direct line management of a Client Manager providing technical and wider support to that individual but also to the administration team to drive performance, engagement, motivation and development of the team and the individuals within it; Undertake business development activity, identifying potential opportunities for new / existing clients and intermediaries, liaising with colleagues in Jersey and within the wider Group to ensure structuring and other needs are identified and fulfilled effectively utilising the companies Group capability as appropriate; Accountability for ensuring that policy and procedure is complied with and that fiduciary, legal and regulatory obligations are met driving escalation when necessary; Responsibility for the commercial performance of the relationships for which the role holder is responsible ensuring that key performance and risk indicators are met; Directorships of the companies affiliate subsidiaries, acting as an authorised signatory and potentially a member of the board of the operating businesses;

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