Sunday 14 August 2022
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Customer Service Administrator

Customer Services and Sales Enquire


Hours:Full Time

Full Description

Work in a fast-paced and challenging commercial environment, in this customer-facing role, assisting with queries by telephone, email or face to face.

As a member of the customer service team, you will primarily provide assistance with setting up and processing payments and advise on new products and changes to services.

Joining this forward-thinking organisation, you will be part of a truly diverse workforce that endeavours to support employees to maintain an acceptable work-life balance, whilst providing comprehensive benefits.

Responsibilities will include:

  • Answering customer queries via telephone, emails, letters or the website

  • Processing payments

  • Accurately logging customer calls

  • Escalating calls, if required, and tracking the resolution of queries

  • Advising customers on any changes in pricing, if required

Experience and skills required:

  • Previous customer services experience, ideally within a target driven environment

  • Confident communication and decision-making skills

  • Educated to at least A level standard (or equivalent)

  • Commitment to delivering a quality customer service

  • Team player

If youd like to find out more information about this opportunity, please call us on01534 626777or

Weare an equal opportunity employer and value diversity at all times.

For more information please visit

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