Head of Operations
Full DescriptionAbout the Role
The post is an executive position, reporting directly to the Managing Director, Channel Islands. The post holder will be required to provide strategic input to the wider Channel Islands operations and will act as G4S ambassador across Jersey and Bailiwicks of Guernsey.
This is a key role responsible for the Ports Contractual and
Operational Oversight, with additional oversight and responsibility for
the management and continued development of the Channel Island Business
Units commercial back office functions. The position will provide a high
level business management support of each Business Unit lead in the
specific areas of Audit & Compliance to include but not exclusive to:
Third party audits, ROCC, MSP, MSR Business Continuity &
Disaster recovery, Support of Health & Safety regime, Fleet Management
Stock Management, project & bid management and Quality Assurance &
Whilst each Island exists as separate legal entities and
associated Board Governance, the post-holder will be required to have oversight
and control of the Business Units
commercial back office operations in the Channel Islands and provide leadership
in this area to taking account of the operational geographies of Jersey, Guernsey
Direct responsibility and oversight of
Ports & Aviation business, acting as the client lead attending AVSEC
meetings as and when required.
Operational management of the
commercial back office functions, including development of effective solutions
for systems to ensure contractual and statutory compliance, best practice and
Recruit, manage and develop appropriate
level and quality of employees to ensure delivery of the Channel Islands
Create a culture of partnership in
conjunction with the Business Units Heads and Managing Director with customers
and other agencies and partners, promoting our services and maximising business
opportunities and operational viability in line with the Business Plan and
overall G4S strategy.
Develop, agree, monitor and support management
of budgets and staffing levels to meet financial performance and reporting in
line with Company policy.
Assist in the Implementation of the
Business Plan and Strategy in conjunction with the Managing Director and create
clear accountabilities at every level of the business unit to ensure agreed KPI
targets are achieved.
Participate in, and assist with the organisational
development and wider policy and procedural development to support and further
overall business objectives
Meet or exceed agreed financial targets
as agreed with the Managing Director – Channel Island
Assist the Health and Safety director
in the promotion of the Health and Safety regime within the Channel Islands
Business Development of quality procedures and standards
Certifying technical process and
procedures through regular review and audit.
Ensures correct issuing of technical
documentation for clients whilst adhering to the G4S Standards and contractual
Ensures operational working practices
conform to regulatory requirements through audit to support
registration/accreditation for quality and control purposes
In conjunction with MD and Excom agrees
compliance policy and processes are adequately issued
Selects and maintained appropriate risk
identification and measurement methodologies.
How to apply
To apply for this job please email Ceri.Powell@je.g4s.com.
For more information please visit www.g4s.com/en-gb/who-we-are/jersey.
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