Monday 27 May 2019
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International Operational Support

Administration, IT, Enquire

 

Type:Permanent
Hours:Full Time
Reference:36674
 

Full Description

A technical support role within a busy global technology business, our client is seeking a candidate with previous experience in a technical environment to provide support and on boarding for a customer platform.

Main duties:

  • On boarding and configuration of customers
  • Providing 2nd and 3rd tier network support and issue diagnostics
  • Managing a ticketing queue system
  • Being a subject matter expert for all core functions of International Operations and associated platforms
  • Working independently and with the International Sales teams to support the client base, managing own workloads
  • Managing internal resources, contractors, suppliers and client relationships

Skills, knowledge and expertise required:

  • Previous experience in a similar technical environment, ideally in Mobile Technologies
  • Functional experience of SS7, diameter and packet switched data exchange
  • Holding a BTEC in Telecommunications or CCNA is preferable, however training can be provided

If youd like to find out more information about this opportunity, please call us on 01534 626777 or email jobs@rowlands.co.uk

We are an equal opportunity employer and value diversity at all times.

For more information please visit https://www.rowlands.co.uk/jobs/intl-operational-support/.


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