IT Service Delivery Administrator
Great new vacancy for a highly focused individual with strong customer service skills to provide a point of contact for clients within a busy IT support firm, liaising between the clients, engineers and internal staff.
General duties will involve answering telephones, responding to emails, logging, allocating, chasing, updating and closing calls, chasing time sheets and missing time, scheduling workloads, updating clients, producing various statistics and invoicing.
Applicants should have a minimum of two years experience in a similar role, strong communication skills and the ability to multi-task and think on your feet in a busy, time-pressured environment. Good working knowledge of MS Office is essential, as is an ability to pick up new systems and cope with ever evolving processes. This is a great opportunity for a positive and organised individual with extensive customer service skills to be part of a dynamic and fun team.
Select.je take on new vacancies and assignments on an hourly basis, we aim to get them live ASAP, during busy times there may be a delay so don't wait for your dream job to find you, get your CV emailed to us today to firstname.lastname@example.org
For more information please visit https://www.selectrecruitment.je/More/job-search/information-technology/it-service-delivery-administrator.
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