Our Front
Office department requires an individual with a professional, bright, and
friendly attitude to assist and take charge of our busy reception operations.
The ideal candidate will be keen to take on new
challenges and committed to providing a courteous and professional service to
our guests.
You will be
expected to be a point of contact for our guests should they have any queries,
answering the telephone and providing room service during the night shift, you
will also be expected to perform night audit duties.
Qualifications
and Experience: Qualification
in Hospitality and/or Tourism is desirable.
At least 1 years’ experience
in Front Office / Nights within a 4-star establishment is essential. Good customer
relations, a good working knowledge of Opera, end of day bookkeeping, auditing
and account reconciliation is required.
A current First Aid at Work certificate or similar and
Foundation Food Safety or equivalent is required.
Skills
An
excellent level of spoken and written English.
A good
level of spoken French and / or German is desirable, but not essential.
Good
interpersonal skills and works well in a team.
Highly self-motivated
with good presentation and time management.
Ability
to train others effectively.
Excellent
customer care and a dynamic personality.
Ability
to work under pressure, adaptable & flexible.
Customer
driven and keen to develop.
Salary - Commensurate with
skills and experience in the field.