Do you have a genuine desire to help and support people, enjoy solving problems, working with colleagues in other jurisdictions and making process improvements?
A leading law firm with a unique team spirit have a new opportunity within their operations team to work on the development and maintenance of a global framework of policies, procedures and processes during the next 6-9 months.
In this role you will be expected to demonstrate a focus on client service delivery and training, as they will be relying on you to help keep the business and teams operating in a safe and compliant way.
This is the ideal opportunity where you will help others to excel whilst gaining an in-depth understanding of how a global business operates,
Responsibilities will include:
Updating and developing policies and procedures for the group, involving both independent research and working collaboratively with the management team in each jurisdiction
Analysing new legal and regulatory requirements and working closely with in-house counsel to identify areas where new or improved policies and procedures are required
Supporting the Senior Manager to help provide or arrange relevant training for the team so that they are familiar with the controls framework and have the opportunity to ask questions
Managing templates, checklists and processes across the business, so that these are as consistent and easy to use as possible
Receiving and reviewing feedback requests from team members in each jurisdiction, recognising that this feedback is vital for the company's policies and procedures to remain user-friendly and effective
Experience and skills required:
Ideally at least 5 years' experience in a relevant role at a regulated business
Educated to degree level or equivalent, with a suitable accounting, governance or legal qualification
Excellent written and verbal skills
Technical knowledge of best practice when it comes to drafting policies and procedures
Comfortable working as part of a team, as well as independently taking charge of your own workload and proactively suggesting areas you'd like to get involved with
We are an equal opportunity employer and value diversity at all times.
For more information please visit https://www.rowlands.co.uk/job/operations-manager-contract.