Full Description
Salary Negotiable
40 hours p/w including Saturdays
5 years
residency required
We are a global
company at the forefront of technological innovation, offering employees many exciting career
opportunities across the Channel Islands and around the world.
Of course, our heart lies here in
the Channel Islands and we are committed to continually evolving our customer
offering. This role is vitally important to lead the team who are the faces of
our flagship store.
We’re looking for a creative, innovative,
team-oriented, agile and talented individual who is passionate about working for JT. In return you
should expect a generous package, a personal development programme and the
support of the JT Management team.
Are you an experienced people manager? Are you passionate about customer
experience? Are you able to adapt quickly, engage and
motivate staff to achieve targets and deliver results?
If so,
then this could be the perfect JT role for you!
- Reporting
to our CI Retail Manager, this role is responsible for managing smooth
day-to-day operations of our Jersey Retail store ensuring we meet our key
performance indicators.
- Leading
by example, motivating and supporting the personal development of a team
of <20 staff.
Essential Skills/Qualifications
Desired Skills/Qualifications
- Educated
to GCSE level: English and Maths at Grade C or above.
- Minimum
3 years’ experience working in a retail / customer service environment
- Minimum
3 years’ supervisory role.
- Ability to lead a
large team.
- Experience in the
delivery of the highest level of customer experience.
- Customer orientation and ability to adapt/respond to different
types of characters.
- Commercial
business acumen and basic understanding of financials.
- Ability
to grasp complex processes & procedures.
- Excellent
knowledge of telecoms technologies and JT’s Consumer products and
services portfolio.
- Understanding
of stock management, office administration and procedures.
- Knowledge
of relevant internal systems and processes.
- Conversant
with various computer systems.
- Confidence
in decision making.
Does the thought of a Management position in our JT store excite you? If
so, then please get in touch to find out more.
JT are committed to equality of
opportunity for all staff and welcome applicants from all suitably qualified
persons regardless of age, disability, sex, gender reassignment, sexual
orientation, pregnancy and maternity, race, religion or belief and marriage and
civil partnerships.
For more information please visit https://jtglobal.taleo.net/careersection/jt_external/jobsearch.ftl?lang=en&portal=8105120380.
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