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Retail Manager

Retail Enquire

Type:

Full Time

Full Description

Starting Negotiable (dependent on experience) + 24 Days Holiday + Pension Scheme + Performance Bonus + Private Health + Dental Package + Death in Service + 40 hours p/w including Saturdays + 5 years residency required. We are a global company at the forefront of technological innovation, offering employees many exciting career opportunities across the Channel Islands and around the world. Of course, our heart lies here in the Channel Islands and we are committed to continually evolving our customer offering. This role is vitally important to lead the team who are the faces of our flagship store. We’re looking for a creative, innovative, team-oriented, agile and talented individual who is passionate about working for JT. In return you should expect a generous package, a personal development programme and the support of the JT Management team.
Are you an experienced people manager? Are you passionate about customer experience? Are you able to adapt quickly, engage and motivate staff to achieve targets and deliver results? If so, then this could be the perfect JT role for you!

Reporting to our CI Retail Manager, this role is responsible for managing smooth day-to-day operations of our Jersey Retail store ensuring we meet our key performance indicators.
Leading by example, motivating and supporting the personal development of a team of <20 staff.

Essential Skills/Qualifications

Educated to GCSE level: English and Maths at Grade C or above.
Minimum 3 years’ experience working in a retail / customer service environment
Minimum 3 years’ supervisory role.
Ability to lead a large team.
Experience in the delivery of the highest level of customer experience.
Customer orientation and ability to adapt/respond to different types of characters.
Commercial business acumen and basic understanding of financials.
Ability to grasp complex processes & procedures.

Desired Skills/Qualifications

Excellent knowledge of telecoms technologies and JT’s Consumer products and services portfolio.
Understanding of stock management, office administration and procedures.
Knowledge of relevant internal systems and processes.
Conversant with various computer systems.
Confidence in decision making

Does the thought of a Management position in our JT store excite you? If so, then please get in touch to find out more.JT are committed to equality of opportunity for all staff and welcome applicants from all suitably qualified persons regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.To apply for this role, please go to https://jtglobal.taleo.net/careersection/jt_external/jobsearch.ftl?lang=en&portal=8105120380