Security Officer - full time, fixed term part-time and zero hour
Customer Services
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Full Description
The role of Ports of Jersey Security Officer is critical for the smooth
and safe running of both the Airport and Harbour. As a Security Officer you
will be responsible for providing high quality and compliant security
operations, ensuring that staff, premises and passengers remain safe and secure
across the Ports.
Main responsibilities
Access control - controlling of access to the Airport and Harbour,
checking identification or travel documents for all passengers, and relevant ID
cards staff and Airport/ Harbour users requiring access.
Patrolling - carry out foot patrols of the Airport and Harbour to ensure
they are secure and report any incidents accordingly.
Passenger prep – preparing
passengers for processing through the central search screening area, assisting
and advising on how to transport liquids, electronics etc. for screening.
Passenger / staff screening – the
compliant screening of passengers and to the required standards at both the
airport and harbour, often performing physical searches where necessary.
X-ray screening – screening/searching
personal items, baggage and cargo in order to ensure no prohibited articles are
brought on to our premises or on to Aircraft or vessels.
Resolve queries from customers and assist them with their journey
through the airport and harbour offering advice where necessary and high levels
of customer service.
Respond to and assist with emergency situations.
Monitor CCTV and carry out daily and
weekly reports.
Support the Security Team Leader with
ensuring the Security operation at the Airport and Harbour works as efficiently
as possible.
Read and adhere to security notices, completing documentation clearly
and concisely on any incidents that may have occurred. Key skills and experience Have excellent customer service and communication skills with customers,
regularly communicating clearly and concisely in a format appropriate to the
recipient.
Basic IT skills and sufficient colour perception to use colour X-ray
equipment. Must complete Ishihara or equivalent test.
Have an ability to deliver verbal and written reports where necessary.
An understanding of the principles of equality and diversity in
relation to passengers’ needs.
Understand the importance of Health & Safety responsibilities and
to maintain compliance with best practice and legal requirements.
To undertake and successfully complete all training modules in order to
meet company Health and Safety standards and AVSEC/MARSEC standards.
Personal qualities
Demonstrate the ability to think and act quickly in emergencies or
under pressure.
Maintain high personal standards and evidence good time keeping and
flexibility.
Able to demonstrate an ability to work as part of a team, assisting
work colleagues and responding well to supervisor and managerial instructions.
Able to deal calmly and confidently with all demands from the public.
Be fully flexible in terms of availability to support the rostering
requirements of the post to sustain the operational requirements of a 24hrs per
day/7days per week Airport.
Be physically able to
bend at the knees repeatedly in order to perform body searches of passengers
If you want to find out more, please email security@ports.je
or visit www.ports.je/recruitment to apply.For more information please visit www.ports.je/recruitment.
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