Monday 30 January 2023
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Service Delivery Analyst - Jersey

Commercial, Customer Service, Tele-communications Enquire


Hours:Full Time

Full Description

Our commercial client seeks a talented service delivery analyst to join their Jersey team to ensure that the highest level of customer service is provided to customers through the companys 121 phone and email service. In this role which has full training provided, responsibilities will include but not be limited to answering calls and emails in a timely and professional manner, solving as many issues as possible within the first call/email, logging support requests, taking end to end responsibility and escalating issues or complaints where necessary. This role would be well suited to someone with excellent communication and customers service skills, who is computer literate, with knowledge of mobile phone technology, terminology and billing. It would be advantageous for the candidate to have a second language. If you would like to find out more about the client and this fantastic opportunity, please contact our expert recruiters today, either by emailteam@itchyfeet.jeor by calling01534 729996, alternatively you can submit your CV to our team byclicking here. Please feel assured that all enquiries will be treated with the utmost discretion.

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