Sunday 26 January 2020
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Service Desk Analyst, Legal - Jersey



Hours:Full Time

Full Description

AP Technical successful law firm is looking for a service desk analyst to join its IT team in Jersey. Primary purpose of the role is to provide first level technical support to internal staff. To respond to staff requests for IT service of all kinds, and a range of administration duties to assist with the smooth running of all IT systems.Reporting to the service desk manager you will provide an excellent level of customer service to callers, by providing them with appropriate support responses and friendly communication. Ensure that all requests are logged and managed in the IT service desk systems. Troubleshoot IT related problems from in-house software to hardware, such as PCs, printers, and mobile devices.Extensive training will be provided however previous experience of working in an IT environment is beneficial. Being able to evidence a keen interest in IT and new technology and higher education experience of IT would be an advantage.Some knowledge of the systems like Microsoft Windows & Office, Active Directory and Microsoft Exchange is useful.To register your interest in this opportunity, please contact Vanraj Chavda on 01534-753015 or send your current CV to Vanraj.chavda@ap-technical.comThe AP Group is acting as an Employment Business in relation to this vacancy. By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide to AP Group and its subsidiaries will be subject to the protection of GDPR, our policy for which can be found at

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