Thursday 28 September 2023
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Solutions Product Owner

IT Enquire


Hours:Full Time

Full Description

The Solutions Product Owner is responsible for the delivery, ongoing success and continuous improvement of the Government's digital services for citizens, acting as the voice of the user, understanding and representing their needs. The Solutions Product Owner will develop the product vision, roadmap and backlog to develop products and services that meet user needs.

 You will be responsible for defining a compelling product/service strategy and vision, contributing to the citizen-centric delivery of digital services. Ensure individual product/service strategies and associated activity are aligned with the organisation's overall strategic objectives. 

The successful candidate will interpret user research, quantitative and qualitative data to make informed product decisions, distinguishing between user needs and user wants, and recognising that users may not always be able to articulate their needs to appropriate develop solutions.  

You will create product and service roadmaps, working closely with the delivery teams. Use product descriptions and iterative delivery plans to assign priorities and make informed decisions.  

 The role holder will bring together views and input from a wide range of contributors, such as senior stakeholders, developers and user researchers, on the product/service vision, definition and delivery approach. Build-in feedback loops from the beginning of the project to inform prioritisation and iterations. You will also be responsible for the entire product/service lifecycle. Continue to improve the product/service post-launch through effective analysis of qualitative and Collaborate across the organisation to ensure user journeys between products services are optimised.  

Other key requirements to succeed in this role include:

  • Skilled in product ownership/management in an agile delivery context e.g. defining product visions, roadmaps, backlogs
  • Strong presentation and communication skills, with the ability to confidently articulate the rationale for product and service decisions   
  • Strong data interpretation skills and ability to set, manage and monitor service metrics and key performance indicators  
  • Ability to work at both the strategic and tactical levels, from high-level vision, roadmap and service strategy to day-to-day delivery of individual features and stories.  
  • Understanding of digital landscape/technologies and a clear passion for digital technologies and their potential

This is a hugely exciting time to be part of the transformational change being undertaken by the Government of Jersey and make a real difference to the citizens of Jersey.

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