Systems Technician: Infrastructure & Cloud

 The Systems Technician Infrastructure & Cloud will work in a team of specialists with a focus on building, administering, supporting and maintaining solutions as directed and according to departmental strategy and policy. The post holder will support the management of on-premise and in the cloud infrastructure assets including monitoring, server/hardware maintenance and backups; ensuring that all IT infrastructure/cloud technologies and platforms are implemented and maintained in a professional manner.

Job specific outcomes:

• Participate in the implementation of IT strategy, technologies and platforms supporting complex corporate data and voice infrastructure. 
• Support cloud and on premise security conduct risk assessments and provide remediation recommendations to ensure high availability of enterprise voice and data platforms that support internal employee business functions and external customer contact.
• Troubleshoot and remediate resolver group issues impacting the operation of the corporate infrastructure.
• Serve as one of the primary points of contact for service providers and coordinate design, provisioning, installation and troubleshooting
• Plan, analyse, test, and implement new systems/interfaces to meet user requirements, compliant with procedures and adherence to standards
• Document the design, operation and troubleshooting of technology platforms and procedures and verify backups/disaster recovery/high availability with recovery.
• Deliver effective change control and remediation actions for infrastructure/cloud, ensuring

You will need to be educated to a good standard and be highly analytical. 

Industry recognised professional qualifications such as MCSE, VCP, CCNA and ITIL Foundation Certificate is highly desirable.

This is an exciting opportunity to join the Government of Jerseys Modernisation and Digitals department.