Thursday 20 February 2020
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Welcome Host at States of Jersey



Hours:Full Time

Full Description

Customer and Local Services is committed to putting customers at the heart of everything they do and improving the customer experience across Government. The Welcome Host is the first point of contact for customers visiting the Department. The successful candidate will be responsible for delivering a high quality service to customers, ensuring they receive a friendly and courteous welcome and their enquiries are dealt with quickly, or triaged to the appropriate colleague. The successful candidate will be responsible for resolving queries that require no system access and can be dealt with in under 2 minutes.Part time hours (18.5 per week to cover lunch hours).For an informal discussion please contact Tina Worboys on 01534 448910.

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