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All matters related to Health bullying claims in hand, says Gov

All matters related to Health bullying claims in hand, says Gov

Thursday 08 June 2023

All matters related to Health bullying claims in hand, says Gov

Thursday 08 June 2023

The Government says it is taking action to resolve all outstanding matters concerning allegations of bullying by senior Health officials first raised in an anonymous letter that said the department was "on the point of collapse".

In March, civil service chief Suzanne Wylie said that, following an independent review of the allegations, some of the claims should be dismissed while others “may warrant further consideration”.

It is understood that that consideration has now been completed and action is being taken. However, the Government did not provide detail on this action, as it does not comment on individual employment matters.

Last October, an anonymous letter was sent to senior politicians, civil servants and the island’s media which made a number of serious claims about the running of the Hospital and the department.

The letter said that morale in the department had been affected by the alleged bullying culture, and that the Hospital was “literally on the point of collapse”.

The allegations prompted Mrs Wylie to commission a review into the alleged bullying and misconduct.

Suzanne Wylie - CREDIT: Government of Jersey GoJ

Pictured: Government Chief Executive Suzanne Wylie commissioned a review following the allegations raised in the anonymous letter.

Bullying was also identified in a report published last August by Professor Hugo Mascie-Taylor, who was subsequently appointed to chair a new Health and Care Board for a year to help get it up and running.

His report alleged that there was a culture of bullying, “vested interests” and a lack of accountability which posed a threat to patient safety, and contained 61 recommendations to resolve the problem.

Health Minister Karen Wilson subsequently pledged to root out bullying within Health and “transform” the service by introducing new governance procedures, which Professor Mascie-Taylor's report identified as lacking.

In March, Director General for health Caroline Landon and Chief Nurse Rose Naylor both unexpectedly resigned at short notice amid further allegations of major cultural problems within the department.

Ms Landon's interim replacement, Chris Bown, said as he was appointed at the end of that month that culture change would be a key focus for him. 


Pictured: New Interim Chief Officer of Health, Chris Bown.

“There is clearly a need to improve the culture of the organisation – that is well known,” he said.

“The need to ensure that staff are listened to, that they feel valued and engaged is important because we know – and there is plenty of evidence which suggests this – that poor morale has a negative impact on patient care and it is therefore critical that we improve the culture of our organisation.”

He added that “morale needs to improve” and that “Jersey has been subject to a number of critical reports [and] those issues have to be addressed”.


Culture change main focus for new Health Department head

Independent Health review sparks deeper probe into bullying claims 

Gov CEO to review allegations of doctor bullying at Hospital (2022)

FOCUS: The sickness in the Health Department (2021)

FOCUS: Health workers open up about bullying (2021)

Report reveals States' secret bullying shame (2018)

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Posted by Keith Marsh on
Perhaps now, the Department Chief & CEO can get down to making the hospital WORK for all its peoples. Far too many appointments are bumped backwards, often by months, without any decent reason given to the patient.
I know of one person who has had simple eye surgery put back time and time again, despite her GP & Opticians writing to the Hospital ~ she is now almost blind.
Another Lady, had many falls, one which resulted in a broken hip ~ the hip was repaired, but no one bothered as to WHY she kept falling ~ they just did not care.
This is JERSEY, we are expected to ensure people can actually see and walk ~
The Health Dept. is a total disgrace.
Posted by Aston Francis on
All bullying claims resolved in just few months. Great news. So we no longer need Hugo Mascie Taylor at £1.440 per day, we don’t need his 10-strong board, no need for the change team eaither. Big savings, happy workforce - all that right before the Be Heard staff survey. Great timing!
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