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IT failure sparks covid test queues

IT failure sparks covid test queues

Monday 30 November 2020

IT failure sparks covid test queues

The Government says an IT problem at the covid testing centre near the airport is the cause of long delays this morning which have led to serious tailbacks on surrounding roads.

The St. Peter Honourary Police took to social media this morning to urge drivers to avoid the area. Anyone with a test booked for this morning, has been urged to come back this afternoon instead.

It's not been made clear exactly what the problem is, but this morning the Government said it meant that staff had to manually deal with bookings for Day 5 and Day 10 travel tests.

“This means that Islanders who are visiting the centre this morning are facing a longer-than-usual wait for their test which is, in turn, causing traffic delays along L’Avenue de la Reine Elizabeth II (the airport road).


Pictured top and above: the queues at the testing centre this morning. 

“Engineers are working on the issue with the aim of restoring usual service later today. Additional staff have been deployed to the Airport Testing Centre to provide guidance and advice to those who are waiting. 


“Any Islanders who are currently in the queue waiting for a test, or who are scheduled for a Day 5 or Day 10 COVID-19 travel test this morning, are advised to come back to the Airport Testing Centre this afternoon, when normal service is expected to resume. The Airport Testing Centre is open until 4.30pm, and affected Islanders will not need to re-book an appointment.

“Islanders who are due to have a COVID-19 test this afternoon should attend their scheduled appointment.”

“The rest of the Island’s testing capacity is unaffected, and functioning as normal.”


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Posted by Scott Mills on
maybe the IT system the government use for the still Windows 95.
Posted by Sheila Young on
I hope that all of those that attended parties at the Royal Yacht and then went on to arrange dinner parties the following evening are given maximum fines. Their selfish irresponsible behaviour has put many people at risk and greatly increased the number of Covid cases in Jersey. Was it really worth it, I think not!
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