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NatWest International to close two branches

NatWest International to close two branches

Thursday 10 September 2020

NatWest International to close two branches

Thursday 10 September 2020


NatWest International is closing its St. Brelade and Longueville branches.

The bank said the decision to close them from 7 January 2021 was taken amid an increase in the number of customers using digital and online banking.

Two branches will also close in Guernsey at Cobo and St. Sampsons.

NatWest has since opened a voluntary redundancy scheme across the islands, and says it is working with colleagues and trade unions to support its staff during the change.

The bank was unable to provide an exact figure on the estimated level of redundancies, but a spokesperson explained that they were looking to reduce headcount by 10% across the business, excluding Luxembourg.

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Pictured: Two branches will also close in Guernsey.

RBS International CEO Andrew McLaughlin said: “In recent years we’ve seen significant changes in customer behaviour with more customers choosing digital for their everyday banking needs.

"We must rebalance investment between our branch network and our new digital network in recognition of the way customers wish to bank with us.

"Customers will still have the option to visit our Library Place and Bath Street branches in St. Helier or speak with colleagues in our local banking telephony centre. We also have a dedicated telephony service for vulnerable customers in the community."

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Pictured: The Bath Street branch will remain open.

He added: "No branch is busier than our mobile banking service and today’s announcement recognises our need to move with the times."

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Comments on this story express the views of the commentator only, not Bailiwick Publishing. We are unable to guarantee the accuracy of any of those comments.

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Posted by Patricia Le Ruez on
As a NatWest pensioner who uses St. Brelade, a side of the island where many of the so called "aging population live and shop, not Everyone uses Internet Banking and not Everyone wishes to or can easily troop into town for banking facilities !
Posted by Keith Marsh on
A great shame that NatWest is closing these branches ~ however everyone else has done the same over the years; I guess if you don't use it , it will go. Hope the Management & Staff get a fair deal.
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