Sunday 09 August 2020
Select a region

Avanti West Coast service launched as Virgin Trains hits buffers

Avanti West Coast service launched as Virgin Trains hits buffers

Sunday 08 December 2019

Avanti West Coast service launched as Virgin Trains hits buffers

Avanti West Coast has taken over from Virgin Trains on the West Coast Main Line.

The new operator’s parent company is a partnership between Aberdeen-based transport firm FirstGroup and Italian firm Trenitalia.

It has pledged to deliver a range of passenger enhancements, including 263 more weekly services by 2022 when 23 new Hitachi-built trains begin entering service to replace the Voyagers.

The existing fleet of Pendolino trains will be refurbished with 25,000 new seats, more reliable wi-fi and improved catering.

Passengers will be able to claim compensation for delays of 15 minutes, compared with the previous criteria of 30 minutes.

Avanti West Coast also plans to simplify fares and ticketing, refresh station waiting rooms, boost accessibility and offer more car parking spaces.

In addition to running mainline services, the partnership between FirstGroup and Trenitalia is due to operate initial HS2 services, if the high speed rail project goes ahead.

First Rail operates three other UK rail franchises – Great Western Railway, South Western Railway and TransPennine Express – while Trenitalia also runs trains on the c2c line between east London and Shoeburyness in Essex.

Sunday’s launch of Avanti West Coast marks the end of Virgin Trains, which was the UK’s longest-running rail franchise.

The partnership between Virgin Group and Stagecoach began operating services on the west coast in March 1997, but its bid to continue running trains on the line was disqualified by the Department for Transport in a row over pension liabilities.

Sign up to newsletter



Comments on this story express the views of the commentator only, not Bailiwick Publishing. We are unable to guarantee the accuracy of any of those comments.

Once your comment has been submitted, it won’t appear immediately. There is no need to submit it more than once. Comments are published at the discretion of Bailiwick Publishing, and will include your username.

There are no comments for this article.

To place a comment please login

You have landed on the Bailiwick Express website, however it appears you are based in . Would you like to stay on the site, or visit the site?