Public Health re-issued the correct letters yesterday and called the 17 individuals to explain the error and to apologise for the upset that this may have caused.
“Since the beginning of the pandemic, one of Public Health’s many roles has been to support and advise people who have tested positive for the virus,” said a spokesperson for the HSC Department.
“The team know from their first-hand experience how distressing such news can be and apologise sincerely to all of those who have been wrongly given such information today as a result of this mistake.
“To be clear, no one will receive a letter confirming they have tested positive for Covid-19 and are subject to mandatory quarantine without having first received a telephone call from a Public Health Services clinician.”
There are currently three active cases in the Bailiwick.