Having been plagued by problems since a server room overheated at the end of November, repairs and work to improve resilience are still taking place.
A power cut early on Tuesday morning that hit most of St. Peter Port triggered more problems for the States.
“This has particularly affected systems which were undergoing restoration work following outages in December,” a States’ spokesperson said.
“Work has been taking place over the Christmas period on repairs and to improve resilience, and more extensive work on this is due to continue in January.”
The spokesperson said that the disruption that resulted from the power cut was “extremely unfortunate timing and may mean further setbacks to that work”.
“However it remains a priority so as to reduce the risk of similar disruption in the future.”
1/3 Work has continued to restore IT systems which were disrupted following the recent power cut in St Peter Port. Most systems, including https://t.co/q55IC5aHg7 and other States websites are back on-line. pic.twitter.com/KLcyyyKvxL
— States of Guernsey (@Govgg) January 4, 2023
The States’ website came back online this morning.
But some internal systems continue to experience disruption, including in some schools, which have continuity plans to continue providing lessons as normal.
“Attention to the outstanding issues is being prioritised.”
Critical services such as hospital and health and emergency services continued to operate as normal.
“The States of Guernsey apologises to all members of the community for this disruption and fully appreciates how frustrating it will be following the issues experienced last month, and we thank staff who are working extremely hard to deliver services despite the outages.”
The power cut began at 00:22 on Tuesday, with the majority of residents having their electricity restored by around 04:00.
“A high voltage fault in the Rosaire Avenue and Elm Grove area of St. Peter Port caused a power outage for the majority of the Town area early on Tuesday morning,” said Guernsey Electricity’s Head of Distribution Mike Lloyd.
“Everyone is now reconnected and further investigation continues unto the extent of the disruption. We apologise for the inconvenience caused to local businesses and residents.”