The States have signed a second contract for IT services since sacking Agilisys with JT now taking over responsibility for IT hosting, network, and infrastructure support.
JT will take on this work from 1 August 2025, under a new multi-vendor arrangement that the States is trialling when the Agilisys contract comes to an end next month.
JT is already providing these services as a subcontractor via Agilisys but the States will now contract with JT directly under the new deal.
The initial contract is for a minimum of two years, with an option to extend for a further two years. It’s costing the States about £4.8million per year.
The new approach means services and projects will be delivered by a range of providers rather than one, with C5 already signed up to run the States’ IT helpdesk. This contract has a budget of about £750,000 per year.
“Our move to a new multi-vendor model for the delivery of IT services is now taking shape and this agreement with JT represents a good blend of continuity – given it already provides services as a subcontractor currently – and further development with the addition of IT infrastructure support,” said Gé Drossaert, States Chief Digital and Information Officer.
“I’m pleased we’ve been able to achieve the support we need for this part of our IT delivery via another Channel Islands company, which keeps this spend on island given it will be JT’s Guernsey arm that takes on the majority of the work. One of the many benefits we believe a multi-vendor model brings is service provider accountability to deliver the agreed provision. We’re confident in how the future is looking for our IT services.”
JT says the new contract will add infrastructure provision and will see it build and maintain the technology that allows the States to operate its IT systems effectively and securely.
This will include JT being responsible for installing and maintaining physical devices like servers, routers, and switches that are needed for technology to work.
“We’re very proud to continue supporting the States of Guernsey as a trusted technology partner,” said Kate Marshall, Head of Guernsey Enterprise, JT.
“Having been part of the Bailiwick of Guernsey’s digital journey for over two decades, this new agreement reflects the strength of our relationship and our shared commitment to delivering secure, resilient infrastructure that underpins essential public services. This also represents a natural extension of the work we’ve already been doing, providing continuity and stability as we transition into a new model. The decision to expand our remit is a strong endorsement of the value we bring, and the confidence placed in our ability to deliver. We look forward to collaborating with other providers in this multi-vendor approach to help shape a connected, future-ready Bailiwick of Guernsey.”