A national cyber attack affecting Co-op stores in the UK has impacted the delivery of products to local stores – but islanders’ personal information “remains secure”.
The Channel Islands Cooperative reassured its members that their personal information “remains secure” after a national cyber attack hit UK stores.
However, the number of food deliveries to the Channel Islands has been “temporarily impacted”.
Last week, Co-op Group – which operates 2,500 supermarket stores, 800 funeral homes and an insurance business in the UK – admitted that its IT systems had been hacked by a criminal group which resulted in a large amount of employee and customer data being stolen.
DragonForce, the cyber criminals that took responsibility for the attack, claim to have stolen the personal details of 20 million people in the UK as a result of the hack – including phone numbers and dates of birth.
The group also claimed responsibility for a similar cyber attack on M&S, and an attempted hack of Harrods.
But a spokesperson for the Channel Islands stores confirmed that personal details of its members are not stored by Co-op Group.
This means that local data is safe and its systems are functioning as they should.
A spokesperson for CI Coop said: “Due to the sustained malicious attempts by hackers to access to Co-op Group systems, they have taken proactive steps to keep their systems safe.
“This is temporarily impacting our colleagues’ ability to perform their roles and how many deliveries we are getting into our stores.
“We apologise for any inconvenience this may cause to our members and customers.”
CI Co-op said it will continue to provide updates on the situation as it unfolds.
Islanders who are also a member of Co-op Group in the UK can find a dedicated website about the incident and customer advice here.