Since the launch of ATF in 2014, our focus has been on providing high levels of customer service and at the same time maintaining consistently low prices for domestic heating oil users.
To maintain these core values, innovation plays a key part in our business. That’s why we decided to develop ‘My ATF’.
My ATF is an app that allows our customers to manage their heating oil accounts themselves – view bills, make payments and if you are a SMART customer look at current and historical fuel levels of your domestic heating oil tank.
My ATF combined with the supply and installation of free SMART monitors has allowed us to put all this information into one easy to use application, all in one place. We can also keep our customers up to date with our latest news and offers.
At a time when all our time is precious, MY ATF provides an easy-to-use platform where our customers can self-serve with the click of a few buttons..
From initial feedback we have received we already started future developments, for instance customers will be able to track when their delivery will be scheduled.
Jonathan Best, Director at ATF stated, “ Our My ATF app was the obvious next step for ATF, this allows the customer to take full control of their fuel. With current cost of living crisis, it is having never been more important for people to able to manage their fuel consumption and obviously their household costs. We hope this this will assist people to manage and budget. The app will assist with this, especially if this is incorporated with our SMART monitors. Customer focus is one of our company’s core values and we will continue to look at innovations in the future.
The app is free to download and is available for both Apple and Android phones for more details go to the website https://atf.je/my-atf-app/. Or call the sales team on 880738.