Ms Madell has joined as Executive Manager of Lightside. She’ll be responsible for raising brand awareness and improving customer experience in the showroom, joinery, decorating, and building centre departments.

Her addition to the company has been welcomed by NP Group CEO, John Bampkin.

“I’m delighted to have Mimi joining our Exec team as we look to move the business forward successfully,” he said.

“She will play a pivotal role in this and her wealth of experience and impressive skillset will be crucial in ensuring opportunities are leveraged.”

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Pictured: “The potential of this department is great, and we are excited to fulfil this role,” said Mr Bampkin.

Ms Madell is looking forward to developing strategies to grow NP and its brand.

“It’s great to now find myself at the heart of a business able to make real change surrounded by a forward-facing team who are passionate about improving Norman Piette’s customer service and helping build a better Guernsey,” she said.