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A year after organisations were rocked by a series of large-scale cybersecurity breaches and ongoing recriminations over state-sponsored interventions, this year’s EY Global Information Security Survey 2018-19 (GISS) Is cybersecurity about more than protection? shows cybersecurity continuing to rise up the board agenda. The survey of more than 1,400 C-level cybersecurity and risk leaders from some of the world’s largest and most recognized organisations, with revenues ranging from less than USD 10 million to over USD 10 billion, examines some of the most urgent concerns about cybersecurity and their efforts to manage them.
- 87% of organisations surveyed operate with limited cybersecurity and resilience
- 77% currently work with basic cybersecurity protections and are seeking to move toward fine-tuning capabilities
- 82% of boards fail to make cybersecurity a strategic agenda item
A majority of organisations (77%) are now seeking to move beyond basic cybersecurity protections toward fine-tuning their capabilities using advanced technologies like artificial intelligence, robotic process automation and analytics among others. These organisations are continuing to work on their cybersecurity essentials, but they are also rethinking their cybersecurity framework and architecture to support the business more effectively and efficiently. However, the survey found that 8% of respondents feel that their information security function fully meets their needs currently with 78% and 65% of larger and smaller organizations respectively saying their information security function is at least partially meeting their needs.
For organisations in the Channel Islands, one of the biggest focus areas is third party service providers, as Leo Boessenkool, Head of ITRA for EY in the Channel Islands, explains;
“Many financial service organisations in the Channel Islands rely heavily on third party involvement for many aspects of their business functions, including infrastructure and core software. Vulnerabilities increase with the inclusion of third parties and with that comes potential risk. Therefore, it is essential steps are taken to ensure the appropriate measures are taken to respond to these risks.”
All the organisations surveyed are going through digital transformation projects and are increasing their spending on emerging technologies. The study reveals cloud computing (52%), cybersecurity analytics (38%) and mobile computing (33%) as the highest priorities for cybersecurity investment in emerging technologies this year.
Careless/unaware employees rank as highest vulnerability and most organisations may not identify all breaches and incidents
Organisations concede that they would be unlikely to step up their cybersecurity practices or spend more money unless they suffered some sort of breach or incident that caused very negative impacts. The survey finds that the riskiest vulnerabilities are careless/unaware employees (34%), with skills shortage also being an issue for organisations.
Mr Boessenkool said; “The financial services industry across the Channel Islands is being impacted by the skills shortage, and finding information security professionals is no exception. It is therefore crucial that appropriate training is provided to current employees to enable them to spot security breaches and manage the risks accordingly, creating a vigilant employee culture with regards to cyber security.”
Other vulnerabilities found in the survey include outdated security controls (26%), unauthorised access (13%) and related to cloud-computing use (10%). Only 8% say their security functions fully meet their needs and 38% of respondents are unlikely to detect a sophisticated breach, whereas less than 10% believe they have mature security systems.However, many organisations (82%) are unclear about whether they are successfully identifying breaches and incidents. Among organizations that have been hit by an incident over the past year, less than a third (31%) say the compromise was discovered by their security center.
“53% of respondents also indicated they have no programme, or an obsolete one of the following; vulnerability identification, threat intelligence, breach detection, incidence response, data protection and identify and access management, the latter two being felt in the Channel Islands” warned Mr. Boessenkool;
“Based on my experience in the Channel Islands, organisations without a large parent organisation have been slower at adopting structured identity and access management solutions. Without these solutions in place, you are putting yourself in a vulnerable position as your risk exposure subsequently increases. I would strongly recommend reviewing what procedures, if any, your organisation has in place and implementing the appropriate defenses.”
Cybersecurity does not fully influence organisations’ strategic plans, the person responsible not a board member
Organisations are now convinced that looking after cyber risk and building in cybersecurity from the start is imperative to success in the digital era. The survey finds, only 18% of organisations saying that information security fully influences business strategy plans on a regular basis while 60% of organisations say that the person directly responsible for information security is not a board member. However, 70% of all organisations (73% and 68% of the larger and smaller organisations, respectively) say their senior leadership has a comprehensive understanding of security or is taking positive steps to improve their understanding.
This lack of strategic focus seems to be having a knock on impact on budgets, as the survey finds that 87% of organisations operate with a limited budget to provide for the level of cybersecurity and resilience they require. However, cybersecurity budgets are on the rise with larger companies being more likely to have increased budgets this year (63%) and next year (67%) than smaller companies (50% and 66%, respectively).
