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Jersey Post has enhanced its express mail and courier services with a new priority collection trial service for local businesses.
In order to respond to an increased demand from customers for timed delivery, collection and courier mail services, Jersey Post will be trialling enhanced collection and response times with the help of a Renault Twizy Cargo. Operating from Broad Street in the centre of St Helier, the Renault Twizy will be used to collect items of mail on demand from St Helier based businesses.
“One of the barriers to providing a premium express and courier service is the ability to access customer premises quickly and easily in St Helier. The Twizy is so small and nimble that it can park in the smallest of spaces; this will be a huge help in reaching our customers as quickly as possible when they have time-critical items of mail. It is also electric so further enhances our existing electric fleet and meets our aim of wanting to reduce our impact on the local, and wider, environment,” stated Andy Jehan, Director of Operations at Jersey Post.
The addition of the Twizy coincides with the trial of an online despatch tool that is currently being piloted with a range of local businesses. This tool enables clients to log on, select the appropriate service, prepare items for despatch and then print the relevant label. The client then makes a phone call, sends an email or text message to the Jersey Post Premium Services team and the Twizy will be despatched to collect the item(s) in question.
Craig Seager, Director at Bagot Road Garage said, “This is a great example of a business selecting a vehicle to overcome a business challenge. The Twizy is designed to perform regular short journeys where speed is of the essence. It is truly the champion of easy parking and has an unbeatable compact size and turning circle.”
The trial service will also offer collection and delivery of time-sensitive items, including SameDay on-island collections and deliveries. Jersey Post works in partnership with both FedEx and Royal Mail for a number of guaranteed delivery time services. The Twizy can facilitate the prompt collection and delivery of these items to fulfil contractual obligations and ensure 100% customer satisfaction.
The Twizy will be Jersey Post branded and will be operational in St Helier from Monday 12 September until the end of the year when the service success will be reviewed.
