Full Description

We are seeking an Application Support Analyst to join our team.The primary purpose of our team is to provide quality support for a wide range of Group software applications, across 6 jurisdictions, acting as the last line of internal support to Ogier’s Line of Business products. Day to day, this involves reviewing, replicating and detailed troubleshooting of application issues to bring about timely resolutions.

The role also has a full range of IT responsibilities in group-wide projects, including involvement in upgrades, new features and new implementations, system and database administration; in which we are responsible for the successful technical delivery. We work through all areas of project lifecycle: requirements gathering, solution selection, working with suppliers, testing, final delivery and ongoing support.

Skills Knowledge and Expertise

Required Competencies

• A successful history of comprehensive Application Software support
• A successful history of leading delivery on IT Projects / work streams
• Be able to work collaboratively in a team
• Demonstration of continual development as an IT Professional
• Ability to develop constructive relationships with internal clients, external suppliers and support teams
• Self-motivated and willing to take on responsibility
• Ability to prioritise tasks and an ability to work across competing priorities.
• Strong organisational skills and an attention to detail.
• Strong numeric and analytical skills
• Attend and contribute positively to business and client facing meetings as required
• Excellent verbal and written communication skills

Advantageous Competencies

• Experience with applications from the Legal and Company Administration domain. In particular: ViewPoint, iManage, Interaction, Elite, Aderant Expert, Metastorm
• Solid experience with SQL
• Experience with a range of Microsoft and open technologies - IIS, Sharepoint, .NET, XML, JSON, HTML, SSIS, SSRS
• Relevant IT qualifications are an advantage as a demonstration of knowledge and skill

To view the full job description please see our website.  

About Ogier
Ogier provides legal advice on BVI, Cayman, Guernsey, Jersey and Luxembourg law. Our network of locations also includes Hong Kong, London, Shanghai, Singapore and Tokyo. Legal services for the corporate and financial sectors form the core of our business, principally in the areas of banking and finance, corporate, investment funds, dispute resolution, private equity and private wealth. We also have strong practices in the areas of employee benefits and incentives, employment law, regulatory, restructuring and corporate recovery and property. Ogier's corporate administration business, Ogier Global, incorporates and administers a wide variety of vehicles including public and private companies, partnerships and trusts. Ogier is based in 10 jurisdictions including BVI, Cayman Islands, Guernsey, Hong Kong, Jersey, London, Luxembourg, Shanghai, Singapore and Tokyo.

For more information please visit https://ogier.pinpointhq.com/en/jobs/39414.

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