Full Description

Purpose of the role To manage a portfolio of of less complex clients belonging to the Company or to one of the entities managed by it, including all aspects of client service, regulatory adherence, billing, record maintenance, risk managements, CDD monitoring, client engagement and communications and task management. To provide support to the Client Directors with the management, oversight and development of junior members of the team, perhaps taking specific responsibility for the performance management of the junior administrators. To support the Client Services Team delivering an efficient and seamless service to all administered clients. Work closely with the Client Directors to ensure all client service functions are delivered efficiently and on a timely basis. Client Services are delivered through semi-autonomus groups (Client Group) comprising 2/3 Client Directors, 2 Managers/Assistant Managers and between 4 and 8 Administrators, including Junior Administrators. While each Client engagement has a designated Director, Manager and Administrator, all members of each Client Group work collaboratively to deliver responsive, resilient, and exceptional Client Service, including regulatory adherence, billing, record maintenance, risk managements, CDD monitoring, client engagement and communications and task management. Responsibilities Working in a senior capacity administering a portfolio of trusts, companies and foundations including liaising with Clients, banks, and investment managers as and when required. Maintaining a day-to-day relationship with your Clients including attendance at Client meetings and delivery of finalised transactions. Working with the Client Directors, and the team, on a day-to-day basis, manage workloads and to keep them apprised of ongoing Client administration matters. Skills required Capable of registration as a Category B Employee under the JFSC Trust Company Business Code of Practice Schedule 1. At least five years relevant experience. Sound knowledge of relevant regulatory requirements applicable to Jersey Trust Company Business.

For more information please visit https://jobs.axalleine.je/job/assistant-manager-2112.aspx.

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