Full Description

This is a customer focused role requiring a highly competent technician assistant with a good level of related experience and expertise to support the delivery of projects and to provide maintenance and support on a wide range of electrical/ electronic/ Audio Visual/ Access Control/ CCTV systems/ counting and control systems for external customers. Also able to assist the IT Systems Experts and Support Officers in the maintenance and installation of core IT infrastructure and corporate IT systems. Main Responsibilities: ·        

• Assist the IT Systems Teams in the configuration and maintenance of the existing Ports Corporate Systems and infrastructure.    
• Contribute to the installation, maintenance and documentation of new Audio Visual/ Access Control and a variety of IT systems installed for the Ports or its commercial customers.  
• Monitor and analyse systems to ensure they are working optimally and look for improvements when systems are found to be working inefficiently.
• Contribute to the installation and maintenance of solutions for customers self-service such as online application for services, self service kiosks etc.
• Assist with the deployment and maintenance of the Ports operational systems such as Access Control, CCTV, Car Parking system etc.
• Support internal and external technical project delivery.
• Install electro-mechanical sensors and devices that interface to larger networked systems such as door access controllers, mag-locks and readers, environmental monitoring sensors, car parking barriers etc.  
• Assist the Infrastructure team in the deployment and termination of the copper and fibre optic network data cabling, keep up to date records of all connections.
• Help maintain the Ports and external customer CCTV servers and camera networks.  Work with other team members for the delivery of new CCTV infrastructure and camera installations.
• Be “Customer focused” to deliver solutions for a wide range of systems both for Ports of Jersey and external customers.

Key Skills:

• Hold the City and Guilds Electro Technical Technology 2357 qualification or equivalent.
• Have an interest or experience in IT systems and be prepared to undergo training to achieve qualifications within this discipline such as CompTIA A+, CompTIA Network+, CompTIA Security+ and other Microsoft certified courses.
• Have at least 3 to 5 years experience in an electrical/ electronic or electro-mechanical role.
• Have the ability and problem solving skills to work using own initiative, although support will be available from other team members if required.
• Make decisions involving a variety of information and options, which will require attention to detail.
• Have knowledge of the latest techniques and practises for protecting the IT infrastructure from external and internal cyber risks.
• Have an interest, knowledge or experience of Access Control/ Audio Visual systems and networks.
• Clean driving license required.
• Must undertake Disclosure Scotland security check.
• MEWP license and able to work at heights, although MEWP training can be given.

Personal Qualities:

• Good communication skills with the ability to communicate complex information to people at all levels.
• An ability to act decisively, calmly and positively when under pressure.
• The post holder must be able to make their own decisions about how they deliver expected results under the general guidelines and policies of the organisation.
• The post holder will need to plan and organise a range of activities, they will need to be able to adapt and change plans to comply with competing priorities.
• They must be adaptable and flexible to provide rapid response to customer requirements if required. · 
• Capable of working on their own initiative.
• Be proactive and practical, identifying solutions to  problems where possible.
• Work well as part of a team and be prepared to assist colleagues where possible.
• Must be able to use own initiative and operate with minimal supervision when dealing with competing internal or external service demands.
• Able to deal with unpredictable situations and contribute to their solution.

To find out more, please contact Steve Le Lere on 01534 446070. 

 

How to apply

To apply for this job please email www.ports.je/recruitment.

For more information please visit www.ports.je.

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