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Customer Care Team Leader

Customer Services Enquire

Type:

Full Time

Full Description

The Customer Care Team Leader is responsible for leading the customer care team and supporting the Customer Care Manager. The team deliver customer support through various channels, including (but not exclusively): telephone, e-mail, live-chat and social media, helping to reduce customer issues and create a positive customer experience whilst delivering high levels of first time resolution and customer satisfaction across our Worldwide valued customer base.

Full or part time hours considered for this role. Competitive salary plus 25 days holiday, staff discount, contributory pension, life insurance

Please see our website for further details.