Full Description

If you're an advocate for outstanding customer experience, looking for a role that provides excellent career progression whilst working for an amazing company, then keep reading!

JT is seeking a Customer Experience Representative to join our lively Service Operations team on a permanent contract in Jersey. This role is a terrific opportunity to join a global business and supportive, friendly team. 

We believe that customer support is more than just answering questions - our customer contact centre is the heart of our business, and you’ll love this role if you get your kicks by helping others. We are looking for someone who enjoys solving problems and crafting long term customer relationships. This is a great opportunity if you care deeply, genuinely and passionately about customer support and the role it plays in making a customer-centric team successful.

Full training will be provided, so this is the perfect role for someone looking for the first or next step in their career. If you are passionate about delivering excellent customer experience, excited about technology and joining a successful driven team, then this could be the role for you. 

Please note that this role requires a minimum of 5 years residency.

You will often be the first contact a customer has with JT and you will be empowered to make decisions in dealing with customer issues and providing excellent customer service. 

We can offer you a great working environment with the flexibility of working from home when you are fully trained, where you can share your knowledge and experiences with others, to ensure we deal with our customers consistently and efficiently. 

If you are looking to join a motivated, vibrant contact centre and thrive on responding to customer issues where positive feedback is praised and recognised, then we want to hear from you.

JT is committed to building a diverse and inclusive working environment and JT Family. We will ensure that all individuals are provided reasonable accommodation to participate in job applications, interviews, onboarding processes and beyond. Should you require any support or assistance in making your application, please contact us here hrinbox@jtglobal.com.

For more information please visit https://careers.jtglobal.com/postings/8730357d-d9e7-409e-a7db-404831e06ada?utm_medium=job_board&utm_source=Bailiwick.

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