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Network Technician (Tier 2 Data)

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Type:

Full Time

Full Description

We are looking for an experienced Tier 2 Network Technician within the Channel Islands Technical Centre. You will be primarily responsible for providing in-life customer support activities such as remote technical support and maintenance, for our Enterprise customer data solutions e.g. LAN, WAN & Wi-Fi.

Our technicians receive, manage and progress to resolution, customer Cases/Incidents relating to both planned and remedial activities to ensure Service Level Agreements are met on customer solutions such as Cisco, Meraki and Fortinet; doing so in a self-driven way, largely managing own time and demonstrating flexibility to meet priorities.

JT is committed to building a diverse and inclusive working environment and JT Family. We will ensure that all individuals are provided reasonable accommodation to participate in job applications, interviews, onboarding processes and beyond. Should you require any support or assistance in making your application, please contact us here hrinbox@jtglobal.com.

For more information please visit https://careers.jtglobal.com/postings/8cb10b3a-ec0e-4df9-a44e-3b1f6a9261ee?utm_medium=paid_job_board&utm_source=Bailiwick+JSY.

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