Full Description

Hours: 40 hours per week over 5 days to include Saturdays  
Responsibilities
Retail ·        
* Participate in the day to day running of our wine shop, ensuring our high standards of service are always maintained and processes followed. ·        
* Assist in the management of shop display merchandising, up-dating of pricing, tasting notes and special offers ·         * Work as part of a team in order to reach retail targets and schedules. ·  
* Ensure accurate end of day reconciliation of the till and banking of cash and cheques. ·        
* Give advice and guidance on product selection to customers ·   
* Ensure accurate return procedure through shop ·        
* Assist in the selection, preparation and overall delivery and development of the Love Wine Discovery subscription.  Sales Support and Administration · 
* Take sales orders over the phone and process online and emailed sales orders ·        
* Respond to general private and trade customer inquiries received by email or phone ·        
* Take customer payments over the telephone ·        
* Update and manage website content including product images, tasting notes etc. to reflect up-to-date product range
* Assist in the creation of Cru Club customer accounts ·        
* Create & Manage Love Wine Special offers ·        
* Create trade-focused special offer flyers ·        
* Be accountable for managing the Love Wine email inbox ·        
* Support new business growth and maximise revenue through communications with Cru Club members
Marketing, PR & Events ·        
* Work to brand guidelines and ensure the Love Wine brand is always represented to a high standard (material and orders going out to private clients) ·        
* Assist in the creation of social media posts and marketing campaigns ·        
* Involved in creation of Love Wine marketing material       
* Assist in the events around new products and campaigns ·        
* Assist with hosting of private and corporate wine events ·        
* Set up and support the corporate and private events ·        
* Manage Corporate Tasting booking and Scheduling
Stock Control    
* Assist in the packing of private orders to standard for delivery ·        
* Complete stock replenishment process for the shop Suppliers/Products ·        
* Maintain & Manage Love Wine brochure price list ·        
* To be involved in the decision-making process of new product lines, and ensure implementation of these, including onto the website.
Suppliers/Products  
* Maintain & Manage Love Wine brochure price list ·        
* To be involved in the decision-making process of new product lines, and ensure implementation of these, including onto the website.  

 

How to apply

To apply for this job please email vicki@lovewine.je.

For more information please visit www.lovewine.je.

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