Senior Administrator eBanking Helpdesk
Finance
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Full Description
Kleinwort Hambros
31 million customers. 145,000 employees. 67 countries. But our
success is built on the power of one: you. Whoever you are, wherever you come
from and wherever you are going, we’ll give you the support, opportunities and
inspiration to create the career you’ve always wanted – and build a life that’s
uniquely yours.
Kleinwort Hambros has a wealth of experience in helping
individuals, families, entrepreneurs, charities and their advisers to manage
their financial assets, whether they are based in the UK or overseas.
The Role
At Kleinwort Hambros, we know how to simplify life’s financial
challenges. We also understand the
importance of creating a strong relationship with our clients. Driven by shared
values of team spirit, commitment, responsibility and innovation, all our teams
are focused on delivering a truly personal service. All our staff, regardless
of their role, help create better, deeper, more personal relationships with our
clients, while offering them a greater level of service and opportunity.
We understand the importance of creating strong relationships and
are looking for ambitious individuals to join our growing team. Working within
our Private Banking arena you will have a clear focus on our key fundamental of
managing relationships as we serve several thousand clients with a strong
British heritage and a portfolio of niche international teams. What makes us
different? Our offering is extensive; we are one of the few that can deliver an
end to end suite of asset management services.
Whilst experience is important, finding the right person who live
and breathe our values is something we’re passionate about. We’ve got to where
we are today by being full of team spirit and driving innovation. If you’re looking to build a lasting career
here at Societe Generale, we encourage everyone to share the responsibility and
commitment together
Roles and Responsibilities
- Day-to-day servicing of all our eBanking clients
- Provide an efficient service to clients by processing of
transactions and answering of queries via email or phone.
- To assist clients with queries and provision of relevant
information regarding their account(s) with the business
- Adherence and delivery of customer call structure
Skills and Experience
- Delivering business results in a client facing role
- Able to handle client enquiries courteously, efficiently and
professionally
- Knowledge of e-banking systems and banking practices
- Considers options available and finds best solutions to meet
client needs
- Works to high standards of accuracy, quality and attention to
detail
- Able to effectively perform different tasks depending on needs
How to apply
To apply for this job please email charlotte.galt-ext@sgcib.com.
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