Tuesday 11 August 2020
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Senior Administrator eBanking Helpdesk

Finance Enquire


Type:Full Time

Full Description

Kleinwort Hambros

31 million customers. 145,000 employees. 67 countries. But our success is built on the power of one: you. Whoever you are, wherever you come from and wherever you are going, we’ll give you the support, opportunities and inspiration to create the career you’ve always wanted – and build a life that’s uniquely yours.

Kleinwort Hambros has a wealth of experience in helping individuals, families, entrepreneurs, charities and their advisers to manage their financial assets, whether they are based in the UK or overseas.

The Role

At Kleinwort Hambros, we know how to simplify life’s financial challenges.  We also understand the importance of creating a strong relationship with our clients. Driven by shared values of team spirit, commitment, responsibility and innovation, all our teams are focused on delivering a truly personal service. All our staff, regardless of their role, help create better, deeper, more personal relationships with our clients, while offering them a greater level of service and opportunity.

We understand the importance of creating strong relationships and are looking for ambitious individuals to join our growing team. Working within our Private Banking arena you will have a clear focus on our key fundamental of managing relationships as we serve several thousand clients with a strong British heritage and a portfolio of niche international teams. What makes us different? Our offering is extensive; we are one of the few that can deliver an end to end suite of asset management services.

Whilst experience is important, finding the right person who live and breathe our values is something we’re passionate about. We’ve got to where we are today by being full of team spirit and driving innovation.  If you’re looking to build a lasting career here at Societe Generale, we encourage everyone to share the responsibility and commitment together

Roles and Responsibilities
  • Day-to-day servicing of all our eBanking clients
  • Provide an efficient service to clients by processing of transactions and answering of queries via email or phone.
  • To assist clients with queries and provision of relevant information regarding their account(s) with the business
  • Adherence and delivery of customer call structure  

Skills and Experience
  • Delivering business results in a client facing role
  • Able to handle client enquiries courteously, efficiently and professionally
  • Knowledge of e-banking systems and banking practices
  • Considers options available and finds best solutions to meet client needs
  • Works to high standards of accuracy, quality and attention to detail
  • Able to effectively perform different tasks depending on needs


How to apply

To apply for this job please email charlotte.galt-ext@sgcib.com.

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