The role will involve the development of skills
and knowledge on new business take on and internal and external marketing of SPWS
Services throughout SGPB and externally. Working with the New Business
Director, the role holder will assist, oversee and supervise in all aspects of
the new business take on process to ensure the smooth transition of all new
fiduciary business with accuracy, timeliness and adherence to Company
management controls.
The role holder will also assist with the
administration of Structures onboarded with a view to growing the Private
Client Team over time.
Job Description
Provide a high level of client service by ensuring
client new business enquires / concerns are quickly and thoroughly dealt with
Management and upkeep of
Marketing Materials, provision of bespoke Marketing literature as required by
the business
Preparation of and checking of
business proposals/ prospect pitches
Management and upkeep of Prospect
Records and Management Information in relation to Trust all new business
prospects
Preparation and review of Client
Documentation and correspondence in relation to and newly created structures.
Provide
a high level of client service to existing clients on the Team ensuring all
standard Trust Administration Tasks are quickly and thoroughly dealt with
Responsibilities
Provide a high level of client service by ensuring
client new business enquires / concerns are quickly and thoroughly dealt with.
Maintain an open and focused dialogue between the
Business Acceptance Committee, Administration Teams, Risk and Internal
Control, Group Compliance and other service teams across the business
Liaison with the compliance team to complete due
diligence processes
Update internal system with all new business
opportunities received. Maintains internal systems to ensure status of all
enquiries listed are current
Completes Business Acceptance Committee (BAC)
application form for initial review of proposal by BAC
Completes relevant contractual documentation for the
services sought by the client
Collating,
collecting and commenting upon all documentation related to a new piece of
business from a commercial and practical viewpoint
Participation
at meetings in conference calls pertaining to new business taken on
Liaison
with clients and all relevant third parties as and when required to manage
people’s expectations as to the completion of new business process
Work closely with Trust Admin
Dept regarding best practise and information sharing and the timing of their
actions as part of New Business take- on process.
Competencies and Work Experience
Graduate in a relevant
field and a professional qualification. E.g. ACCA, ICSA, STEP
3-5 years experience in a
Trust Administration Role similar role
Expertise in all MS Office packages (Word, PowerPoint,
Excel, and Outlook). Other software packages as appropriate – NavOne expertise
and in house know-how regarding SGPB Banking systems and practises