Andium? There’s an app for that…

Saturday 11 May 2019

Social housing tenants will now be able to do everything from making payments to requesting repairs and even reporting anti-social behaviour via a new app.

Available to Andium Homes residents, it’s hoped that 'Andium@Home' will give residents more access to housing services by providing them on a 24/7 basis.

Using Andium@Home, tenants will be able to do the following:

• access their rent account information;
• request repairs;
• update their details;
• report anti-social behaviour;
• provide feedback on services;
• make payments.

Andium say that they have been speaking with their clients to get feedback about the app over the last few months and that it’s now available for download for Apple and Android devices.

Pictured: The app will allow tenants access to several services 24/7.

To register with the app, users need to be a tenant of Andium Homes and the registration process requires their rent account number and email address which should also be on the housing provider’s file. 

Commenting on the launch of the app, Head of IT at Andium Homes Ian Crocker said that the app is part of Andium’s new IT Strategy and that it “will provide our clients with another way of interacting with us.”

He added that: “This summer, the same services will also be available via our website for those clients that do not have smart phone or tablet devices but want to access our services online.”