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Follow-up inspection due for care home banned from taking in new residents

Follow-up inspection due for care home banned from taking in new residents

Wednesday 04 September 2024

Follow-up inspection due for care home banned from taking in new residents

Wednesday 04 September 2024


A care home that was told to stop taking new residents earlier this year due to failings identified by Jersey’s care watchdog is due to undergo another inspection “shortly”.

L'Hermitage Care Home in St Peter had 11 areas which required improvement following an inspection carried out by the Jersey Care Commission earlier this year.

As a result, the Commission implemented a discretionary condition preventing L'Hermitage from accepting new residents until the identified issues were addressed.

The regulator's main concerns were that staffing levels fell below minimum requirements and a management style that negatively impacted the home's culture, while a lack of background checks on agency staff was posing "serious risks" to residents.

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Pictured: At L'Hermitage, eleven areas for improvement were identified, with concerns including a lack of staff and insufficient training.

After being approached by Express, the Commission confirmed this morning that they are reviewing the temporary ban on new residents at L'Hermitage.

An inspection will take place shortly to ensure the areas for improvement had been addressed.

In a statement, a spokesperson for the Commission said: "We are continuing to work with the provider and this condition is currently being reviewed.

"An inspection will be taking place shortly."

L'Hermitage is managed by Aria Care, which also operates Beaumont Villa in St Peter – another care home that was identified as falling short of several standards following a separate inspection conducted by the Commission in April 2024.

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Pictured: Two care homes operated by Aria Care were found to have significant areas requiring improvement following inspections.

These included inadequate staffing levels, lapses in safety protocols, and problems with recruitment practices for agency workers.

The UK care group previously apologised for shortcomings identified by the Commission at both care homes, and outlined steps to address the issues.

Following the results of the inspections, a spokesperson for Aria Care said: "We sincerely apologise to our residents and their loved ones for any shortcomings.

"The health and well-being of our residents is our utmost priority, and we take feedback from the Jersey Care Commission extremely seriously.

"We are confident that the Commission will continue to recognise the progress we have made as we work together constructively."

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