The Office of the Data Protection Authority, (ODPA), says it is aware of a series of phishing emails containing fake bills sent to islanders by scammers.
The emails claim to be from Sure, and the OPDA says they can mimic the legitimate billing template quite convincingly.
People who use CWGSY email accounts are being specifically targeted in this instance and should be particularly vigilant.
The email prompts users to click on a link to view their bill online, which could lead to a fake payment portal or a malware download. The company advises that you check your billing email addresses you by name, rather than a generic “Sir/Madam” or “customer” greeting, and they highlight that Sure will specifically include your account number in a legitimate bill, which scammers “typically will not have access to”.
The full advice Sure have offered to islanders is available online HERE.
The Authority has also provided advice to islanders online, which includes verifying suspicious emails, being on guard for red flags, protecting your passwords, and to practice vigilance.
You can find the full advice offered online HERE.
Bailiwick Data Protection Commissioner, Brent Homan said: “Email phishing attempts from fraudsters spoofing legitimate service providers are a common tactic used to steal your data and money. Pausing to ‘think before you click’ can help protect you against such scams.”