Islanders have just weeks left to submit their 2024 tax returns, after the filing deadline was extended due to problems with the online system.
The deadline was pushed back after intermittent issues affected public access to the Revenue Service’s online filing platform, with the extension designed to give taxpayers extra breathing space to file digitally.
The revised cut-off date for submitting 2024 returns is now 31 January 2026.
The move was announced in the States at the end of November by Deputy Gavin St Pier on behalf of the Director of the Revenue Service, with officials stressing that online returns remain the preferred option wherever possible.
According to the Service, digital submissions reduce errors and allow returns to be processed more quickly through automated risk assessment. Extending the deadline is intended to ensure the online system is stable and accessible for everyone who wants to file electronically.
Nig Garland, Acting Director of the Revenue Service, said the extension was about fairness and practicality, but urged people not to leave things until the last minute.
“Extending the deadline ensures that everyone has enough time to submit their returns,” he said.
“However, while the deadline has been extended, customers are encouraged to file as early as possible to help reduce pressure on the system and support a smoother flow of processing and assistance.”
SUPPORT
Ahead of the deadline, the Revenue Service is offering support to anyone who has not yet submitted their return.
Islanders can drop in to Level 3 at Edward T. Wheadon House on Thursday 8 January anytime between 8:45 and 16:00.
There will also be another drop-in on Thursday 22 January at the same time and location.
“There’s expected to be increased footfall at Edward T Wheadon House during the week prior to the deadline, so additional Revenue Service staff will be available to collect completed tax returns and provide support,” the service said.
“37,138 people have submitted their 2024 return with 77% completed online at my.gov.gg. If you don’t already have a MyGov account, you can create one at my.gov.gg/registration.”