The new Customer and Local Services Hub at La Motte Street is now extending its ‘One Front Door’ provision to Police enquiries about “minor crimes”, government officials announced yesterday.
Every Tuesday between 12:00 and 16:30, the Community Policing Unit will supply advice and take reports of non-emergency crimes as part of a trial, while on Thursday afternoons from 13.30 to 15:30, charity Community Savings will provide support to those who are financially or socially disadvantaged.
PC Wharton will be at Customer & Local Services, La Motte Street, until 1630 today. He’s ready to take your enquires. Pop in and say hello. pic.twitter.com/qdd7cUAnHB
— States of Jsy Police (@JerseyPolice) March 5, 2019
But planning and building control officers will now be available less frequently, each reducing their presence at La Motte Street from five to two-and-a-half days a week.
A spokesperson said that this was in response to public feedback and would allow building control officers to meet the public on site, while still catering for demand for face to face meetings.
It will still be possible to drop off planning models, submit applications, buy maps, get forms, view historic files, and get officer guidance by phone during opening hours, 08:30 to 17:00, Monday to Friday.
Community Savings will provide their basic banking facilities at La Motte Street.
You can now access support from Community Savings and report minor crimes to @JerseyPolice as part of the continued extension of services available through ‘One Front Door’ at Customer and Local Services on La Motte Street. Find out more: https://t.co/zuCFlkO4JP pic.twitter.com/eVwG0y8LOI
— Government of Jersey (@GovJersey) March 5, 2019
Although the Community Savings representatives will not have access to customer account details or balances, they will be able to open new accounts, provided the customer has photographic ID and address confirmation, and authorise payments and transfers.
Members can also arrange private meetings with financial mentors to discuss their personal finances at the Community Savings office.