Full Description

About the role: To provide end user support to allemployees Ensure systems are robust, stable, and fit for purpose across the Group. Provide training, across main applications, to new starters (and ongoingly with functionality changes). Responsibilities: Be one of the key contacts or IT Helpdesk calls and to respond to, and resolve issues, with minimal supervision. Provide general workstation and end-user support, including communication with and supervision of external vendors and contractors. To ensure all data is maintained in accordance with the business'policies and procedures. Acquire and maintain an expertise in IT applications and solutions adopted by the company, act as a trainer to new starters and be a central point of contact for answering queries. Skills, knowledge & expertise: Strong communication, interpersonal, and keyboard skills Technical awareness and expertise A practical, analytical, and ordered approach to problem resolution

For more information please visit https://jobs.axalleine.je/job/it-helpdesk-and-training-administrator-2141.aspx.

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