Pictured: Lynne Capie of Soteria (image supplied by Switch Digital).

A cyber resilience and crisis communications consultancy is partnering with Imperial
College London and French business school IESEG School of Management on a new research project that could help organisations strengthen their digital defences.

Soteria – a firm named after the Greek goddess of safety, preservation and deliverance from harm – is examining the impact of delayed communication during a cyber crisis and the role it plays in organisational resilience and recovery.

This includes analysis of how communication, leadership, co-ordination and decision-making influence the effectiveness of an organisation’s response during such incidents.

Founder Lynne Capie said: “Across both Jersey and Guernsey, we’re seeing increasing investment in cyber resilience, whether through new regulatory frameworks, greater collaboration across industry or initiatives designed to strengthen preparedness and response capabilities.”

She continued: “What remains equally important though is understanding how organisations communicate, coordinate and make decisions when incidents occur in practice.”

The research includes analysis of how communication, leadership, co-ordination and decision-making influence the effectiveness of an organisation’s response during cyber incidents.

As part of the project, cyber security professionals, organisational leaders and individuals who have experience managing, responding to or supporting organisations through cyber incidents are being invited to participate in a survey that will inform the research findings.

Ms Capie added: “We want businesses and cyber professionals from across our islands to contribute their invaluable experiences to this research, helping ensure the findings reflect the realities faced by organisations within our own communities as well as further afield.”

Rajesh Bhargave of Imperial College London explained that, by “understanding how communication, coordination and decision-making unfold during a cyber crisis”, those behind the research hoped to “build a richer understanding of the factors that influence effective response and recovery, and the lessons that can strengthen future resilience”.

TAKE PART…

If you have experience of, or manage cyber incident planning and response and would like to contribute to the research, you can take part here.