HSBC has appointed a new chief information officer for the Channel Islands and Isle of Man as the bank looks to ensure “continued investment in innovation, data and engineering” amid the rise of AI and other technology.
Paul Shaw, who joined HSBC in 1996 and most recently served as a chief technology officer, will lead the delivery and execution of the bank’s technology services across the islands.
He will also have CIO responsibility for HSBC’s business in Bermuda.
The opportunity in the Channel Islands, Isle of Man and Bermuda for technology to deliver a material benefit to the business and our customers is significant
chief information officer for HSBC CI and Iom, Paul Shaw
Mr Shaw succeeds Errol Boyes-Varley, who is retiring from HSBC after a 31-year career.
HSBC Channel Islands and Isle of Man chief executive Warwick Long said: “Technology and AI are now central to modern banking, shaping everything from customer service and transaction monitoring to fraud detection and risk management.
“Against that backdrop, Paul will be pivotal in leading our continued investment in innovation, data and engineering.”
Mr Long added: “I look forward to working with Paul as we deliver improvements that make a real difference for our customers and colleagues.”
Mr Shaw said that he was “genuinely excited” about his new role.
“The opportunity in the Channel Islands, Isle of Man and Bermuda for technology to deliver a material benefit to the business and our customers is significant,” he continued.
“This is complemented by having fantastic teams across the islands who will help us achieve amazing things both for the bank and our customers.”
