Jersey estate agents are being encouraged to become part of a national redress scheme as part of a “natural working relationship” with a local industry body seeking to grow its membership.
There are more than 50 estate agents in the Island.
According to John Quemard, president of the Jersey Estate Agents’ Association, just over 20 of these are signed up to The Property Ombudsman Scheme – roughly two in five – but his hope is that even more will join.
The national scheme provides an independent and impartial service to help resolve disputes between property agents and consumers.
Mr Quemard explained that the JEAA is running a campaign encouraging local estate agents to become members of the Association – and in turn belong to TPOS.
He continued: “It is a natural working relationship that the JEAA have with TPOS and all of our members are required to be part of this redress scheme.
“I will continue reaching out to every registered estate agency business in Jersey and encourage them to become members of the JEAA.”
Mr Quemard added: “We are working hard to provide much needed support and training to all estate agents to ensure the highest standards are met.”
We are working hard to provide much needed support and training to all estate agents to ensure the highest standards are met
JEAA president John Quemard
The policy manager of TPOS, Charlotte Mawson, recently visited Jersey to speak at a JEAA event.
She said: “The JEAA are a professional body whom we are proud to work alongside and support.”
Ms Mawson added: “Whilst it is not mandatory for local agents to belong to a redress scheme, I think it is commendable that the JEAA are acting responsibly and raising the standards of estate agents to the benefit of the people of Jersey.”
